For med spas and aesthetic practices
Fuller books. Fewer no-shows. Clients who come back.
Every inquiry gets a warm reply and a consult time in minutes, even after hours. Reminders cut no-shows, and clients hear from you right when their next treatment is due.
Alyssa Grant
iMessage
How much is lip filler? Saw your before and afters on IG.
Hi Alyssa! 馃拫
It really depends on the look you want, that's why the consult is free
Thursday 5:30 or Saturday 11?
Saturday!
You're booked with Dr. Chen Saturday at 11
I'll text you Friday with parking tips
Delivered
Example conversation
Sound familiar?
Price-shoppers DM after hours.
Your front desk answers in the morning, after they've booked somewhere that replied first.
No-shows leave expensive gaps.
An empty injector chair costs you twice: the lost visit and the client who didn't come back.
Clients forget they're due.
Treatments wear off on schedule, but rebooking depends on the client remembering.
What changes
DMs answered the next morning
Consult booked the same evening
One reminder, then a gap
Reminders and waitlist fills
Clients rebook when they remember
A personal note when they're due
How you get there
Four flows, working while you work.
Instant Reply
More consults from every inquiry
Answers Instagram, web and text inquiries warmly, handles "how much?" and offers two consult times.
It depends on the look you want, which is why the consult is free.
Book It
Fewer no-shows and empty chairs
Friendly reminders, easy rescheduling and a waitlist that fills cancellations.
A 2pm just opened tomorrow with Dr. Chen. Want it?
Due-for-a-visit reminders
More clients rebook on time
Reaches out when their treatment is due, from the provider they know.
Hi Sarah, it's been about 3 months. Want your usual Friday spot?
Birthday Reconnect
Lapsed clients come back
A birthday note with a thoughtful offer that brings quiet clients back in.
Happy birthday, Jess! Your birthday facial is on us this month.
Human cadence
It texts like a person. Not like a bot.
People can spot an automated message from across the room: one long, perfect paragraph that lands the instant they hit send. Wow Convos writes the way real people text, so the conversation feels like it鈥檚 with you.
Typical automated reply
How much is lip filler? Saw your before and afters on IG.
Hi Alyssa! It really depends on the look you want, that's why the consult is free. Thursday 5:30 or Saturday 11?
Sent 0.4 seconds later
Wow Convos
How much is lip filler? Saw your before and afters on IG.
Hi Alyssa! 馃拫
It really depends on the look you want, that's why the consult is free
Thursday 5:30 or Saturday 11?
Delivered
A few short texts, not one essay
Long thoughts get broken up the way you'd type them on your phone.
A natural beat between each
It shows typing and waits a moment before the next one, like a person thinking.
Matches their pace and length
A two-word text gets a short answer. Emoji only if they use them.
Fast, but never robotic
Replies inside a minute, not in a split second, so it reads like you grabbed your phone.
Try it as med spas and aesthetics
Don鈥檛 take our word for it. Text it.
Tap the button, hit send, and Wow takes it from there. It gets to know your business the way your best rep would, then sends you a personal read on where your leads slip.
Texts back in seconds
Short, human texts with real cadence, tapbacks and all.
Reads the room
Funny when you are, focused when you're slammed, kind when it's a hard day.
Ends with your Wow read
A personal page on your business, built from what you told it, with a plan to fix the leaks.
By texting Wow Convos you agree to receive messages about your request, including automated messages. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out. Replies are written with AI help, and we only text you back.
Wow
iMessage
Hey Wow! I'm in aesthetics. Show me what you can do 馃憢 [code 1105]
Hey hey, you found me 馃憢
I'm Wow. What should I call you?
Text STOP anytime and I'll stop.
Jordan. I run a small agency
Jordan!! Love that
Real question though
When a lead comes in at 9pm, who texts them first?
honestly? nobody until morning 馃槄
Ha, you and almost everyone I talk to
Two more questions and I'll send you a quick read on where your leads slip
Delivered
What happens after you hit send
How it plays out
10:20 pm
Someone asks about filler pricing after seeing your Instagram.
10:21 pm
They get a warm reply and two consult times.
10:25 pm
Consult booked. Your front desk sees it in the morning.
Friday
A reminder with parking tips goes out. They show up.
Month 3
They hear from their provider right when it's time for a touch-up.
Free audit
See it in your own numbers first.
Before you pay anything, we look at your real conversations and show you what's being left on the table.
Companies that contacted a lead within an hour were nearly seven times as likely to qualify it as those that waited longer. Harvard Business Review, 2011
You鈥檒l see
- How long your inquiries wait for a reply, including after hours
- Your no-show and late-cancel rate over the last 90 days
- Clients who are overdue for their next treatment right now
Good questions
What about patient privacy?
It sticks to booking, reminders and general questions. Anything clinical goes straight to your team, and you choose what it can see.
Our front desk already texts.
This takes the after-hours inquiries, reminders and rebooking off their plate so they can focus on clients in the room.
Will it match our brand?
It writes in your practice's tone, and you approve the templates for pricing, prep and aftercare.
Where most start
Wow
$697/moInstant Reply, reminders and rebooking for up to 3 seats. Groups with several locations start with a pilot.
Compare all plansSee how many consults and rebookings you're missing.
No pressure and no spam. We reply within one business day.
Wow Convos. The most emotionally intelligent communication tool and system in the world.